Sumantra Sarkar, Binghamton University – Using AI to Enhance Flexibility and Efficiency of Customer Service Centers

Customer service centers can be hit or miss for consumers. Sumantra Sarkar, associate professor at the School of Management at Binghamton University, explores whether A.I. can help. Sumantra Sarkar is a behavioral information systems (IS) researcher who employs both qualitative…
Main Character Syndrome is taking over the lives of some in today’s society. Anna Gotlib, associate professor of philosophy at Brooklyn College City University of New York, determine why this can be dangerous. Anna Gotlib is an associate professor of…
Climate change is a real threat, so why are so many denying it? Jamie Goldenberg, professor of psychology and Area Director of Cognitive, Neuroscience, and Social Psychology at the University of South Florida, considers the psychology. Jamie Goldenberg is a…
On this Student Spotlight: How you talk to your children is crucial, especially when they are very young. Cleanthis Michael, doctoral candidate in Clinical Psychology at the University of Michigan, discusses the effects. Cleanthis Michael is a fourth-year doctoral candidate…
This Week on The Academic Minute 2025.01.13 Monday Cleanthis Michael, doctoral candidate in Clinical Psychology at the University of Michigan, discusses why how you talk to your children is crucial, especially when they are very young. Tuesday Jamie Goldenberg,…
The Academic Minute from 1.6 – 1.10 Monday Art Jipson – University of Dayton The Complex Role of Roadside Memorials Arthur “Art” Jipson is an associate professor of sociology and criminology at the University of Dayton, where he has taught…
On University of Dayton Week: Amish country may look different than you think if you pay a visit. Sue Trollinger, professor of English, explains why. Dr. Susan Trollinger is professor of English at the University of Dayton. She teaches in…
On University of Dayton Week: There are many reasons why parents would decide to homeschool their kids. Aaliyah Baker, faculty member in the department of educational administration, details a community that has found benefits in the practice. Dr. Aaliyah Baker…
On University of Dayton Week: Does chicken soup really help when you’re sick? Colby Teeman, professor of dietetics and nutrition, gets to the meat of the matter. I am an Assistant Professor of Dietetics and Nutrition at the University of…