Category: Technology
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Sumantra Sarkar, Binghamton University – Using AI to Enhance Flexibility and Efficiency of Customer Service Centers
Customer service centers can be hit or miss for consumers. Sumantra Sarkar, associate professor at the School of Management at Binghamton University, explores whether A.I. can help. Sumantra Sarkar is a behavioral information systems (IS) researcher who employs both qualitative and quantitative methodologies. He studies IS governance, healthcare IT, managerial decision making and security. Sarkar…
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Abdullah Canbaz, University at Albany – A.I. Powered Emergency Response and Recovery
On University at Albany Week: Β Can artificial intelligence help us during a crisis? Abdullah Canbaz, assistant professor in the college of emergency preparedness, homeland security and cybersecurity, delves in to find out. Abdullah Canbaz is an assistant professor in the College of Emergency Preparedness, Homeland Security and Cybersecurity at the University at Albany. His research…
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Sarah Domoff, University at Albany – Problematic Media Use and Children
On University at Albany Week: What happens when kids watch too much media at a young age? Sarah Domoff, assistant professor in the department of psychology in the College of Arts and Sciences, looks into this. Assistant Professor Sarah Domoff is a leading expert on problematic media use during childhood. Her research and clinical work…
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Zaid Zada, Princeton University – Brains and Machines Navigate a Common Language Space for Communication
On this Student Spotlight: Understanding language is key to being humanβ¦or a chat bot. Zaid Zada, Ph.D. candidate at Princeton University, examines language and language models. Zaid is a Ph.D. candidate at Princeton University studying how the brain processes language, how multiple brains synchronize to share information with each other, and what language models can…
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Matt Knutson, University of North Dakota – Arcade Games and Accessible Sport
Accessible competitive gaming is a growing industry with a long history. Matt Knutson, assistant professor at the University of North Dakota, fires up the games to find out more. Matt Knutson (he/him) is an assistant professor at the University of North Dakota, where he directs the academic program in esports. His research focuses on the…
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Kathryn Robinson-Tay, Washington State University – Trust and Autonomous Vehicle Acceptance
Would you let your car drive for you? Kathryn Robinson-Tay, PhD student in science and risk communication at Washington State University, determines what you might stop you. Kathryn Robinson-Tay is a third-year PhD student studying science and risk communication in the Edward R. Murrow College of Communication. Her research focuses primarily on how institutional and…
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Helen Choi, University of Southern California – Because You Can, Should You?
Is artificial intelligence the right tool for those in higher education to be using? Helen Choi, senior lecturer in the engineering in society program at the University of Southern California, asks us to think about the question ethically. Helen Choi is a Senior Lecturer in the Engineering in Society Program at the University of Southern…
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Robyn Trocchio, Texas Christian University – Unveiling the Truth About Body Image with A.I. Technology
On Texas Christian University Week: Social media and smartphones can harm body image, but A.I. could help. Robyn Trocchio, graduate program director and associate professor, explores how. Dr. Robyn Trocchio is an associate professor of kinesiology and the director of the sport and exercise psychology lab at Texas Christian University. She also serves as the…